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Whether you're ready to start care, have questions, or want to join our team — we're here to help.
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(707) 806-8982

Available 24/7
EMAIL US

info.prestigehc@gmail.com

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OUR OFFICE

169-171 lynch Creek Way

Petaluma, CA 94954
HOURS

24/7 Care Available

Office: Mon–Fri 8am–6pm

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Frequently Asked Questions

How do I know if in-home care is right for me or my loved one?

Many people choose in-home care when they want personalized support while staying in a familiar environment. If daily tasks become overwhelming, or if you need help managing health conditions or recovering from surgery, in-home care can be a comfortable, flexible solution.

What types of services do you offer?

We provide a broad range of support, including personal care (bathing, dressing), companion care (activities and social engagement), specialized services like hospice care for clients needing end-of-life comfort, and more. We can tailor our services provided according to your specific needs.

Are your caregivers trained to handle special conditions like dementia or Alzheimer’s?

Yes. Our team members receive ongoing education and specialized training to safely and compassionately support clients with memory-related conditions. We tailor activities and routines to each individual’s needs and preferences.

How flexible is scheduling, and can I adjust services later on?

We understand that needs can change over time, so we offer flexible options ranging from a few hours a week to 24/7 coverage. You can always speak with our care coordinators to modify your schedule, level of support, or any other aspect of your care plan.

Do you accept insurance or Medicare for your in-home care services?

We work with various payment methods and can help you explore potential coverage options. While some insurance plans or government programs (like Medicare) may cover certain aspects of home health, eligibility can vary. Our team is here to guide you through the process and provide information on any available financial assistance or private pay arrangements.

How do I get started with your services?

The first step is to reach out and schedule a consultation. We’ll discuss your specific needs, preferences, and any health conditions to create a customized care plan. From there, we match you with a caregiver whose skills and personality align with your requirements, ensuring comfort and compatibility from day one.